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THE PENTHOUSE AT GRAND PLAZA, Chicago – Your ideal downtown stay
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Key details
Hotel Overview
540 N State,
Chicago,
Illinois,
United States,
60654,
Illinois
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540 N State,
Chicago,
Illinois,
United States,
60654,
Illinois
Map view
540 N State,
Chicago,
Illinois,
United States,
60654,
Illinois
City landmarks
Park
Millennium Park
1.2
mi
Museum
The Art Institute of Chicago
1.2
mi
875 N Michigan Ave Within Chicago 360
360 Chicago Observation Deck
5100 ft
Harbour
Navy Pier
1.1
mi
Art object
Cloud Gate
1.2
mi
North Michigan Avenue
The Magnificent Mile
3100 ft
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
1.4
mi
209 S La Salle St
The Rookery Building
5000 ft
233 S Wacker Dr
Willis Tower
1.4
mi
Fountain
Buckingham Fountain
1.2
mi
Zoo
Lincoln Park Zoo
2.0
mi
Aquarium
Shedd Aquarium
1.8
mi
Museum
Chicago Cultural Center
1.2
mi
400-410 N Michigan Ave
Wrigley Building
3100 ft
Museum
Museum Of Contemporary Art Chicago
5100 ft
435 N Michigan Ave
Tribune Tower
3100 ft
Park
Maggie Daley Park
1.2
mi
376 N Michigan Ave
Bridgehouse and Chicago River Museum
3100 ft
201 E Ontario St
Arts Club of Chicago
3100 ft
Museum
The Field Museum
1.9
mi
Museum
American Writers Museum
3100 ft
Museum
Chicago Children's Museum
1.1
mi
Museum
Loyola University Museum of Art
5100 ft
Shopping Area
Shops at Northbridge
3100 ft
Shopping Area
Water Tower Place
5100 ft
Gallery
Chicago Water Tower
5100 ft
Nearby
Theatre
The Chicago Theatre
1300 ft
100 E. Wacker Drive
Chicago Riverwalk
1300 ft
300 N State St
Marina City
1300 ft
439 N Wells St
Chicago-style pizza
1300 ft
Restaurants
Weber Grill Restaurant
100 ft
539 N State St
Eataly
700 ft
43 E Ohio St
Giordano's
2100 ft
730 N Rush St
Pops for Champagne
300 ft
601 N State St State and Ohio
RB Grille
300 ft
1 W Grand Ave
Osteria Via Stato
400 ft
620 N State St
Cantina Laredo
500 ft
508 N State St
The Berkshire Room
400 ft
15 E Ohio St
Guest Reviews & Ratings
What Guests Are Saying?
86%
loved it & would return
8.6/10
Great
Rooms
8.0
Location
9.0
Service
6.7
Dining
6.6
Guest reviews
8.6/10
based on 6 reviews
9.4
9.4/10 based on 100 reviews
Charles
United States,
November
2023
7.2/10
My stay at the hotel was incredible. The rooms were beautifully designed with everything you could need for a comfortable stay. The apartment setup with the bedroom, desk, and bathroom was amazing. However, the service fell short as they seemed unwelcoming to certain guests and charged an unexpected cleaning fee. The location was superb, offering easy access to everything you might need, though noise from neighboring parties was a drawback.
Rooms
9.0
The rooms were beautiful and had everything you need to make your stay comfortable.
Service
5.0
The service was lacking, as there were issues with being welcoming to all guests and unforeseen extra charges.
Location
8.0
The location was top-notch with easy access to great shops and restaurants, despite occasional noise disturbances from neighboring parties.
Dining
7.0
Facilities
7.0
The facilities were satisfactory.
Katherine
United States,
November
2023
7.4/10
The hotel rooms were beautiful, very comfortable, and felt secure and safe in a residential building with friendly people. However, there were numerous 'DONT do' signs that felt a bit overwhelming at times.
Rooms
8.0
The separate units with a bedroom, desk, and bathroom were beautiful and very comfortable.
Service
7.0
The staff was empathic and quick to advise of services, but the constant reminders about 'do's and don'ts' were not very customer-friendly.
Location
9.0
The hotel's perfect location allowed easy access to attractions, with an amazing view. However, some noise from neighbors hosting parties was a downside.
Dining
6.0
The dining options were limited, though the nachos were enjoyable.
Facilities
7.0
The facilities were in need of refreshing but were still convenient for a comfortable stay.
Mark
United States,
November
2023
8.4/10
I absolutely loved staying at this hotel! The location is amazing, right in a residential building with friendly people and easy access to everything. The rooms are beautiful and make for a cozy evening watching the Chicago sunset. However, the excessive 'DONT do' signs around were a bit off-putting.
Rooms
8.0
Sitting in one of the armchairs in the evening and watching the sunset over Chicago from the room was a dream. The staff, especially the door reception team, were so helpful and made me feel incredibly secure during my stay.
Service
9.0
The service was top-notch, with quick and helpful communication. The staff were empathetic and always ready to provide guidance on available services.
Location
9.0
The location couldn't have been better! Perfect walking distance to all attractions, and the subway right outside if I wanted to explore more. Though, there was a bit of noise from a neighbor's party on the 50th floor until late evening.
Dining
7.0
I didn't have a dining experience here except for yogurt, but the proximity to great restaurants and bars downtown was a major plus.
Facilities
9.0
The facilities were excellent, and the view from the penthouse was unbelievable! However, the additional cleaning fee of $125 was unexpected.
Bobby
United States,
September
2023
8.6/10
The hotel's rooms were beautiful and very comfortable, with a separate unit layout featuring a bedroom, desk, and bathroom. The loft/second level added extra space, though cleanliness could have been better. The service was exceptionally friendly and helpful, but additional cleaning fees were charged. The location was perfect, within walking distance to attractions and with a subway line nearby for further exploration. The view was unbelievable, and it was close to great downtown restaurants and bars, with an excellent supermarket next door. The dining experience included grilled meats. The facilities were well-appointed. However, the value for money may have been a concern with extra cleaning charges.
Rooms
8.0
The rooms were beautiful and very comfortable, but cleanliness could have been better. The separate unit layout with a bedroom, desk, and bathroom, along with the loft/second level, expanded the space.
Service
9.0
The service was so friendly and helpful, despite additional cleaning charges. The staff also seemed lovely and accommodating.
Location
10.0
The location was fantastic, being within walking distance to most attractions with a subway line just outside, perfect for exploring further. The proximity to great shops and restaurants near Magnificent Mile made it a great choice.
Dining
7.0
The dining experience included grilled meats, which added a nice touch to the stay.
Facilities
9.0
The hotel's facilities were well-appointed and suitable for a comfortable stay.
Bob
United States,
August
2023
7.4/10
Staying at this residential building with friendly residents and helpful door reception staff made me feel secure and safe. The views were amazing, and the facilities superb, although the numerous 'DONT do' signs, some hand-written and sellotaped to the walls, were a bit off-putting.
Rooms
8.0
The apartment had everything to make the stay comfortable.
Service
5.0
The staff downstairs seemed very unfriendly, sending a constant stream of 'do's and don'ts' that were not very customer-friendly.
Location
9.0
The location was perfect with lots of shopping and restaurants nearby, although there was occasional noise from neighbors.
Dining
6.0
Facilities
9.0
The facilities were out of this world.
Matt
United States,
May
2023
7.0/10
The hotel offers stunning downtown city views but falls short of the quality advertised on the website. The rooms, though well-equipped with amenities, were not thoroughly cleaned upon arrival, needing a floor wash.
Rooms
7.0
The rooms have fantastic downtown city views but do not meet the standard quality advertised. They come with amenities but needed better cleaning when we checked in.
Service
5.0
Dealing with the service was a challenge, as we were charged an unexpected cleaning fee and felt targeted for being a group of professionals. However, the staff's eagerness to communicate prior to our stay was over the top.
Location
9.0
The hotel's location was central, offering a superb supermarket downstairs for convenience. It was easy to explore Chicago either on foot or by using the metro, enjoying exceptional views.
Dining
5.0
No specific comments provided about the dining experience.
Facilities
7.0
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